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Last Updated: 3/12/2025

Privacy Policy

DOT Operating Authority Inc. operates under dotoperatingauthority.com, which provides the service of filing for the USDOT Number and other state and federal permits for our customers.

This page is to inform visitors to our website of the policies regarding the collection, use, and disclosure of personal information, should one use our service via our website.

If you choose to file with DOT Operating Authority Inc., you agree to the collection and use of information in relation to this policy. The personal information we collect is used for providing and improving our service. We will not share or use your information with anyone, except as explained in this privacy policy.

Collection and Use of Information

In order to have a better experience with using DOT Operating Authority Inc., we may ask you to provide certain personal information, such as your name, phone number, email address, and more. This information will be used to contact and/or identify you.

Log Data

When you visit our website, we collect information known as Log Data from your browser. This information can include your Internet Protocol (aka IP) address, browser version, what pages of our website you visit, when you visit our website, how long you spend on each page, and other collected statistical information.

Cookies

Cookies are files that hold a small amount of data used most commonly to create an identity of anonymity. Your browser sends these from the websites you visit and then stores this information on your computer’s hard drive. This information is used by DOT Operating Authority Inc. as a means to collect information in order to improve our services. You can accept or reject these and are able to know when a cookie is sent to your computer. If you opt to reject our website’s cookies, you may lose access to some parts of what we offer.

Financial Information

We collect any financial information, such as credit card info, on a secured network with a software system linked to the safest processing system through Authorized.net. There are no financial transactions processed through dotoperatingauthority.com. Customers’ payment data is only collected online, by phone, email or fax.

Service Providers

There are a few instances in which we may employ third-party companies. These instances are as follows:

  • To better facilitate our service;
  • To have the service provided on our behalf;
  • To perform other services related to our service,
  • To analyze how our service is used.

These third parties may have access to your personal information in order for them to best complete the services assigned by us to them. They are obligated to follow our privacy policy and are not to disclose or use any information obtained for any purpose other than the intended service.

Information Protection

We honor your trust in providing personal information to us. However, due to the nature of the information being collected, we cannot guarantee the 100% safe protection of your information, as transmission over the internet is never 100% secure. We implement high quality cyber security systems to protect your information.

Contact

DOT Operating Authority Inc. collects personal information from you when you interact with our services, including, but not limited to, when you reserve a service with us or communicate with us via text messages. The type of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide to us in your interactions.

This information is used to maintain and improve our services, complete transactions, communicate with you, and comply with legal requirements. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. No mobile opt-in will be shared with third parties for marketing purposes.

You maintain the right to view and edit your personal information at any time. Your information is handled in our secure system.

DOT Operating Authority Inc. uses top security measures to protect client information. We employ industry-standard security measures, to protect your data from unauthorized access, alteration, disclosure, or destruction. We monitor our systems to ensure your information is safe and secure. We maintain the highest levels of data protection to safeguard your privacy. We uphold the highest standards of privacy for all personal information collected through our text messaging services. We never sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Should any information be shared with third parties, it is to properly complete our requested services. DOT Operating Authority Inc. assures you that no mobile opt-in data will be shared with third parties.

If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.

Changes to Our Privacy Policy

DOT Operating Authority Inc. may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification.

By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

If you have any questions about the content of our website or our Privacy Policy, please don’t hesitate to contact us via email or phone.

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